Privacy Policy – Nexivue
Effective Date: June 06, 2025
Last Updated: June 27, 2025
At Nexivue, we are deeply committed to safeguarding your privacy and the protection of your personal data. This Privacy Policy outlines how we collect, use, share, and protect your information when you interact with our website or use our services.
1. Information We Collect
We collect personal data to improve your experience and provide our services effectively. The information collected includes:
a. Information You Provide Directly
Full name, email address, and phone number
Billing and shipping addresses
Payment information (processed securely via third-party payment gateways)
Account login credentials (if applicable)
Any content you submit, such as reviews or contact form messages
b. Information Collected Automatically
IP address, browser type, device identifiers
Pages visited, duration of visits, and site interaction behavior
Cookies, tracking pixels, and related technologies
c. Information from Third Parties
We may receive data from:
Payment processors (e.g., updated billing info)
Shipping partners (e.g., delivery tracking updates)
Marketing and analytics platforms
2. How We Use Your Information
Your data may be used for the following purposes:
To process, confirm, and fulfill your orders
To provide customer service and respond to inquiries
To personalize your shopping experience
To send order updates, promotional emails, and newsletters (opt-out available)
To analyze site performance and optimize user experience
To comply with legal and regulatory obligations
To detect, investigate, and prevent fraudulent or unauthorized activities
3. Sharing Your Information
We do not sell your personal information. However, we may share your data with trusted third-party service providers, including:
Payment processors (e.g., Stripe, PayPal)
Shipping and logistics partners (e.g., DHL, FedEx, local carriers)
Marketing and email communication platforms
Analytics and IT infrastructure providers
We may also disclose information if legally required to do so, such as:
Compliance with laws, court orders, or law enforcement requests
In connection with business restructuring, merger, or acquisition
All third-party partners are contractually obligated to handle your data securely and in accordance with applicable data protection laws.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Remember user preferences and improve functionality
Analyze traffic and site engagement
Provide basic, non-personalized advertising
You can manage cookie settings in your browser. For more information, please refer to our [Cookies Notice].
5. Data Security
We implement industry-standard safeguards to protect your personal data:
SSL encryption for secure data transfer
PCI DSS-compliant payment processing partners
Secure and regularly monitored server infrastructure
Restricted access to personal data by authorized personnel only
While we strive to protect your information, no method of transmission or storage is 100% secure.
6. Your Rights and Choices
You have the right to:
Request access to and review your personal data
Request corrections or deletion of your data
Withdraw consent for receiving marketing communications
Request a copy of your data in a portable format
Object to certain types of data processing
To exercise any of these rights, please contact us at the email listed below.
7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect or store personal data from minors. If we become aware that a child has submitted personal data, we will delete it promptly.
8. International Data Transfers
If you access our services from outside Singapore, your data may be transferred to, and processed in, countries where our service providers operate. By using our website, you consent to this transfer and processing.
9. Updates to This Policy
We may revise this Privacy Policy from time to time. Updates will be reflected with a new “Last Updated” date. We encourage you to review this page periodically to stay informed about how we protect your information.
10. Contact Us
For questions, feedback, or requests related to your privacy or this policy, please contact:
Nexivue Pte. Ltd
📧 Email: [email protected]
📍 Office Address: 60 Paya Lebar Road, #07-54 Paya Lebar Square, Singapore 409051
